Return & Refund

Return & Refund Policy

We want you to love every piece you order from SmartCarMedia — but if something’s not quite right, we’ve got you covered.

Returns

We accept returns within 14 days of delivery.
To be eligible for a return:

Items must be unused, unworn, and in original condition with tags/packaging.
You must contact us at contact page before sending your item back or at info@smartcarmedia.com

Note: items are often shipped directly from our suppliers, so return shipping costs are the buyer’s responsibility unless the product is defective or incorrect.

Please for return Email us at : info@smartcarmedia.com

Refunds

Once your return is received and inspected:

We’ll notify you via email.
Approved refunds will be processed back to your original payment method within 5–10 business days.

Damaged or Incorrect Orders

If you received a damaged, defective, or incorrect item, email us within 48 hours of receiving your order with photos. We’ll make it right — fast.

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Safe payments

SmartCarMedia keep your payment information safe and secure. We support professional payment methods (Paypal, VISA, Mastercard, American Express, etc.) to ensure that your payment details are secure. All your payment details will be handled in accordance with Raftara Privacy Policy to keep your personal details safe and secure.

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